How Our Delivery Process Works
Benson Finds works with carefully selected international fulfillment partners. Each order is processed within 1–5 business days and shipped according to destination and stock availability.
You can monitor your order directly through your Benson Finds account or via tracking links sent to your email.
1. Select your product and complete checkout securely through our encrypted payment system.
2. You will receive an order confirmation email with full details. Orders are processed within 1–5 business days.
3. Once shipped, you will receive tracking information by email and can also track directly from the website header.
4. Your order is delivered based on your region and shipping method. Estimated delivery times are shown below.
|
Delivery estimates below are based on performance data from over 17,859 fulfilled orders. |
|
|---|---|
|
United Kingdom (UK) |
7–12 business days |
|
United States (US) |
8–13 business days |
|
Canada (CA) |
9–15 business days |
|
Australia (AU) |
9–15 business days |
|
Germany / Switzerland |
2–4 business days (if local stock available) |
|
Japan |
2–4 business days (if local stock available) |
|
China |
2–4 business days (if local stock available) |
|
Other International Locations |
9–22 business days |
Delivery times are estimates and may vary due to customs processing, carrier delays, or seasonal demand.
Order Tracking
You can track your order anytime through:
• Your Benson Finds account dashboard
• The Order Tracking link in the website header
• Tracking links sent via email
If your tracking number has not updated after 72 hours, please contact us:
or go to a form avalible here in this website.
Returns & Refunds
You may request a return within 14 days of delivery.
To qualify for a return:
• Item must be unused
• Item must be in original packaging
• Proof of purchase required
To initiate a return, contact:
Return shipping costs are the responsibility of the customer unless the product arrived damaged or defective.
Refund Processing
Once your return is received and inspected:
• Refunds are issued to the original payment method
• It may take up to one billing cycle for the refund to appear on your bank statement
If requested, we can provide a formal refund confirmation document within 7 days of the refund request.
FAQs
First, please check your tracking number via your account or the tracking link sent to your email.
If your order is within the estimated delivery window, it is still in transit.
If your tracking has not updated for more than 72 hours, contact us at help@bensonfinds.com and we will assist you.
Orders may be cancelled within 12 hours of placement.
We may attempt to accommodate later requests, but this is not guaranteed once processing has begun.
It may take up to one billing cycle for the refund to appear on your statement, depending on your bank.
Yes. Delivery times vary by region and are listed above.
You can track your order:
• Inside our website in this link: click here.
• Using the Order Tracking link in the header
• Through the tracking link sent by email
